A mandatory orientation reviews the program delivery and content, technology management career options and planning, the Capstone activity, and introduces the program communications and writing style. A community of learners is established and introductions to other students and faculty are provided.

(Students are required to attend the orientation before starting the program.)

It is recommended that this course be taken in the student's first semester.

The focus of this course is on written and oral communications in professional and academic settings with an emphasis on academic writing. Theories of interpersonal and organizational communication, appropriate writing style based on audience, academic voice and style, literature searches, writing that incorporates sources materials, ethical use of source materials, APA style and effective presentations are examined.

This course introduces, discusses and analyzes financial issues facing profit, not-for-profit and governmental organizations in today's domestic and global business environment.  The course provides the general manager with an ethical financial manager's perspective by way of examination of various financial areas including: types of organizations; sources of capital; investment in the US and in foreign countries; asset management; time value of money; international payments and foreign exchange rates; trade theory and policy; and financial statement analysis.

This course examines various theories and methods that can be used to resolve organizational dilemmas involving ethical behavior. Application of philosophical principles and managerial techniques to the ambiguous and ethical issues facing today's organizations domestically and internationally is emphasized. Students will develop skills necessary to identify, analyze, and develop strategies to engage in ethical decision-making.

This course examines information technology within broad social, economic, and regulatory perspectives. It addresses the ethical implications of evolving information technology as it affects our personal lives, the workplace, and civic governance. The course explores regulation in terms of norms, architecture, law, and markets. Interactions between technological change, the media, and participatory democracy are covered. Reference is made to issues of privacy, free speech, and intellectual property. Implications for the direction of future regulatory policy are addressed.

This course examines the drivers, opportunities, and business implications of technology and functional convergence among telephony, data, video, and wireless networks. Practical methodologies and tools to identify, evaluate, and implement converged business solutions are studied.

This course examines the role of the information technology professional as a leader of business innovation and change. Opportunities for creating competitive and inventive business solutions are explored. The leadership approaches and influencing skills needed to galvanize support for and implement organizational change prompted by technology adoption are discussed.

This course examines information security in the context of business and technology. The three primary control objectives, confidentiality, integrity and availability, are explored. Risk assessment methodologies are reviewed and tested. The creation of information security policies and selection of controls and countermeasures are emphasized. The business impact of recent security incidents is discussed.

This course covers wireless technologies used in personal, local, metro, and wide area networks. It examines wireless Internet solutions, including the function of handheld devices, middleware, and the public carrier segment. Appropriate application of wireless technologies is analyzed, and the business benefits of mobile solutions are investigated.

This course examines the design of Next Generation Networks (NGN), a broadband utility network capable of serving all information and services. The evolution of public networks from a collection of individual networks optimized for voice, data, and video services into a common NGN transport network is examined. The implications of separating information services provided by networks from the underlying connectivity details of the network are investigated.

The construction of enterprise computing, network, and storage systems and their supporting power infrastructure, HVAC facilities, and cabling schemes are studied. Best practices for operating and monitoring data centers are appraised. Practices for data center personnel management are investigated.

This course examines the underlying technologies and business applications of virtualization. The benefits and applications of creating multiple, independent, virtual computers operating on a single hardware computer are investigated. The various approaches to virtualization are surveyed and contrasted. The business, environmental, and operational implications of virtualization are analyzed.

This course examines the U.S. network communications regulatory history, current structure, and the international regulatory environment. It addresses the purpose and objectives of network communications policy and law, and associated information technology laws. Emphasis is placed upon ethics and the implications for the industry of rapidly changing information technology; in particular, the advent of Internet technologies.

This course examines the strategic development, planning, and management of technology to make an organization’s activities and operations efficient, effective, and secure. Methods for environmental analysis, plan development, implementation of strategies, and ongoing assessment are explored.

The latest international information technology service management standards (ISO20000) and the accompanying information technology infrastructure library (ITIL) are examined. The management of IT as an integrated framework of services and processes, rather than a collection of technology platforms, is explored and evaluated.

This course examines how to develop technology literacy in all stakeholders and employees within an organization. The management of human resources and the advancement of the professional technical competencies in IT workers is also a focus.

In this course, leadership theory is applied to technology scenarios. Adaptive and ethical leadership principles are introduced. In addition, teambuilding, collaboration, interpersonal, and written communication strategies are emphasized.

In this course a work project to apply and demonstrate mastery of the management and technology specialization skills taught in the program is developed. The requirements for project evaluation, analysis, and reporting are identified, and professional and academic resources to support the project are secured.

Capstone is the culminating course during which students complete, evaluate, analyze, and present their application project both orally and in a final written summary paper. Opportunities to discuss and reflect upon projects in progress and upon completion are provided.

• ITM688 ITM Application Project

This foundation course examines the project management framework. This framework covers key terminology, project management context, and processes. Topics include project management knowledge areas, life cycles and organizational designs. Particular emphasis is placed on project initiation.